Sales interview questions: The 10 most common questions and how to answer them

When you are being interviewed for a sales role, the aim is to sell yourself to the interviewer – something most outside of the sales industry would view as easy for those in sales roles. This blog highlights the most common sales interview questions and how you can approach them for the best outcome.

12 mins read
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Selling yourself is crucial for a sales role – especially when responding to those sales executive interview questions – because hiring managers will want you to sell yourself as you would their products.

At Reed, we have experience with thousands of candidates who are looking for a new sales career, whether they are beginners or experts in the head of sales or sales and marketing director roles – so we have an idea of what sales interview questions you will likely face and how to answer them.

This blog is also a useful resource for those in charge of sales talent acquisition who need sales interview questions ideas to find the best people, whether they are looking for sales manager interview questions, sales director interview questions, or sales executive interview questions.

Here are our top 10 sales interview questions – and how to answer them:

Sales interview questions and answers

What do you know about our company?

This is the most frequent question in a sales interview. The interviewer wants to know if sales interviewees have done their research and understood their organization before their interview.

What kind of answers should candidates give?

If you are not ready to answer this sales interview question, then the interviewer will think that you are also unprepared for making sales calls. The key to answering this question is doing your homework. Make sure you examine the company website of the business you might work for. You should also look at their social media presence – this can involve sites like Facebook, Twitter, Instagram, and even TikTok, but remember that if the company is B2B-oriented, LinkedIn will probably be an important tool.

When answering sales interview questions like this one, think about what drives you and how that drive aligns with the mission statement and employee value proposition of the company you want to join.

What kind of responses should you look for as an employer?

Employers who pose this type of sales interview question should expect candidates to comprehend their business, what drives it, and how that matches their own values. Ideally, responses would contain examples of a candidate’s research, maybe a reference to some sales leaders, what they have posted on LinkedIn, and how that mirrors the company’s culture. It might also include proposals on how to enhance product sales directly to the customer through social media.

Ideally, when responding to sales job interview questions, candidates should be well-informed about your company but also go beyond that and offer constructive suggestions from their research results.

How do you feel about making cold calls?

This is one of the most common sales job interview questions, as cold calling is a vital skill for the job, especially for sales advisor interview questions. The interviewer will want to learn about your background, self-assurance, and character.

What kind of responses should candidates give?

When responding to this sales interview question, you should try and show that you are sociable and can initiate a dialogue.

If you can provide examples of when you have performed this task before, that can be very beneficial.

You could also stress how even though results may vary on a cold call; doing research on the individual and business you are contacting can be very helpful.

What responses should you look for as an employer?

Employers should seek candidates who can reply to this sales advisor interview question in a confident, friendly, and optimistic way.

The reply should always be yes, even if they have never done the task before. This is, after all, their opportunity to sell themselves.

What are your strengths as a sales representative?

This is one of the questions to ask in a sales interview that will really allow the candidates to showcase themselves. It’s an opportunity for interviewees to discuss the main aspects of their previous achievements and how they relate to this new role.

What kind of responses should candidates give?

When responding to this sales interview question, candidates should not only praise the work they have done before but describe what abilities and traits they have that have enabled them to accomplish their objectives.

If you did hundreds of cold calls a day to reach your goals, then brag about it.

If you created a smart email campaign to target specific people, then this sales job interview question will let you explain how and why you did it – and how your strategies can work again for your potential employer.

What responses should you look for as an employer?

Hiring managers should seek candidates who can sell themselves and demonstrate how they have excelled in the past, especially if they are asking sales executive interview questions.

Realistically candidates should mention how they have a passion for solving problems, can be empathetic when talking to prospective customers, and know how to seal a deal.

The past can indicate the future, and if you are a hiring manager asking this sales interview question you will get a sense of how candidates perform and how they are likely to tackle and meet your organization’s sales targets.

What drives you?

When it comes to questions to ask in a sales interview, in this case hiring managers want to understand what motivates a candidate – why do you want to work in sales, what about this job and our company excites you?

What kind of responses should candidates give?

Candidates should try to align their responses to the goals of the company they want to join. Of course, salary and bonus are going to be significant motivational factors, but it is important to expand any answer beyond that.

A good answer to sales interview questions like this would be to emphasize how you exceed your quota and aim to improve your personal best results.

What responses should you look for as an employer?

As an employer, with such sales interview questions and answers, you should seek candidates who can explain why they are enthusiastic and driven.

In response to this question, you will need to ensure that interviewees are being truthful and genuine and can come up with two to four things that are really important to them in a work environment.

This answer shouldn’t be about money, it may be a minor factor, but candidates should talk about topics such as their career goals, diversity, company culture, work environment, targets, personal motivators, and teammates.

What are you looking for in your next job?

Sales interview questions – whether they are for sales executive or sales advisor positions, are often similar to those you will face at most job interviews – and this question is a good example of that.

Interviewers ask this as they want to ensure you are a great fit for their company.

What kind of responses should candidates give?

Candidates responding to such sales job interview questions, should use their understanding of the company they are applying to along with their own interests when answering this question. If you are asked this sales interview question, you could mention workplace culture, tools that are provided by that company or management styles.

You may also want to think about addressing the hiring company’s standards, goals or work environment in your response.

What responses should you look for as an employer?

As the interviewer for a sales role by asking this question you will be looking for insight into your potential employee’s reasoning behind leaving their current role and their hopes and ambitions for the future.

In response to this question, you should look for clear responses – everyone knows what they want – whether that be more job satisfaction, more learning opportunities, or a cooperative team culture. From your interviewee’s response, you should be able to determine whether they are a good match for your business and how they can add a new dimension to your team.

What do you dislike about sales?

This is a sales interview question that will challenge those applying for both sales representative and sales executive roles. Along with questions to ask in a sales interview such as describing your weaknesses, or how you have solved a conflict at work, this can really make a candidate think.

What kind of responses should candidates give?

Anyone who is asked a sales interview question about what they dislike in sales should be honest and candid in their answer – but be sure to balance the negatives by talking about what you enjoy about the job.

There are positives and negatives in every role and field, so being honest is important, but this is another chance to talk about why you applied for the position.

What responses should you look for as an employer?

We all know that sales can be a high-pressure industry – this may be a common theme in response to this question. However, hopefully, your interviewee will emphasize how they cope well with pressure.

In response to this question, you need to look for your candidate to discuss both sides of the issue. Mentioning their negative answer but offsetting the answer with more positives. Obviously, anyone who tells you why they simply don’t like the sector may want to consider changing their career path.

What are you seeking in your next role?

This is a very typical sales advisor interview question that aims to find out if the candidate has a positive, proactive attitude. Hiring managers are looking for people with a growth mindset, who can really contribute to their team.

What kind of responses should candidates give?

For people responding to such sales interview questions, it is important not to dwell too much on what is wrong with your current job. Instead, focus on what you have gained from it and how you are now eager to advance.

What responses should you look for as an employer?

Interviewers want to hear from someone who is focused on the opportunity in front of them – what they can offer to the role and how that will benefit the company, and vice-versa. A hiring manager would want candidates to talk about how they are looking for a new challenge or adventure, and where they can apply the skills they acquired at their current employer to achieve goals for the potential new one.

You should pay close attention to your interviewee’s response looking for signs of trouble in their last position – are they leaving because they had a bad relationship with their manager, or are they looking to work for you because you pay more? If their answer is based on dissatisfaction in their last role, you may want to explore this further, to ensure they are going to be happy working as part of your team.

Hopefully, your interviewee will also give you insight into what most attracted them to your job role – they may have applied because they saw something unique or appealing about your company, This has the potential to give you insight into how effective your talent acquisition strategy is.

Tell me about a time you achieved or were proud of yourself?

When it comes to sales interview questions and answers, you can’t go wrong with this classic. Interviewers ask this sales job interview question as they want to understand your drive to succeed – and what your greatest accomplishments are.

What kind of responses should candidates give?

Candidates should first describe the situation they were in and any problems that needed to be solved, before going on to say what they were assigned and what their objectives were. The next step to answer this sales interview question is to talk about what action you took.

Do this step by step and explain why you did what you did at each stage. It is, of course, essential to then say what the result was.

What responses should you look for as an employer?

Hiring managers should expect candidates to remember that they are interviewing for a sales role, so any answer should be relevant to that sector. You will want to look out for a time when a candidate was determined, and reaped rewards as a result of their actions. If an interviewee has data to support what they are saying this will help provide a close to perfect answer.

How would your coworkers describe you?

This sales interview question reveals how well a candidate can assess themselves, and also gives hiring managers a sense of how they would fit in with their organization’s culture and existing team members.

What kind of responses should candidates give?

A good response would see you showcase your abilities and positivity, by talking about how coworkers always praise your perseverance or how goal-driven you are. It is also important to stress how you enjoy the company of your colleagues, how you collaborate well with others as part of a team, and that you enjoy working in a positive and friendly environment.

What responses should you look for as an employer?

When answering this sales jobs interview question, employers will want to hear how someone will adapt to their culture, and how they can adjust to the environment around them. Being part of a team and getting along with other team members is essential.

How did you close your biggest sale?

This question is likely to come up whether you are asking sales executive interview questions, sales director interview questions or sales manager interview questions. This is another opportunity for interviewees for sales roles to sell themselves and talk about how the work they have done has led to tangible success.

What kind of responses should candidates give?

Sales interview questions like this are testing you for examples of your sales achievements. A good response could include details of how you worked with a customer who was unsure about making a purchase and how you convinced them to do so.

What responses should you expect as an employer?

This sales interview question is asking for a concrete example of success, supported by data and information as to how the outcome was achieved. It is a great chance to discover the true skills and knowledge of the person you are interviewing.

Reed has a proven track record in finding sales professionals who boost company performance, as well as the experience and expertise to help sales professionals take their next career step. Contact one of our specialists today.​

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Graduate Technology CV Template
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Graduate Technology CV Template

​Before you start populating your CV - do you research. We've analysed over 600 data points from Google and the O*NET Skills Database to find out the key skills required to be successful in a host of technology roles. Explore the data now to upgrade your CV

Visit state of skills

[Full Name]
[Home address]
[Contact Number] • [Email Address]
[Social Media]
Driving Licence • Own Car

Add as many vehicles for communication as possible here. This will show that you are open to new products and communication methods. If you are a member of a development forum such as GitHub, Stack Overflow etc. then add your details - making sure that all details/names you provide are business appropriate.

Personal Statement

Keep this section of your CV short, factual and snappy. This is the equivalent of your ‘blurb’ that makes the employer read on. It’s your opportunity to highlight ‘who you are’ and ‘what you want’, but remember balance is key. There’s a danger in both underselling and overselling yourself.

I graduated from the University of [university name] in [year] with a [degree class] degree in [subject]. Since then I have undertaken a [work placement/internship/graduate scheme] at [organisation name]. This experience allowed me to develop a host of technical skills including [skill] as well as [skill].

Whilst working with [organisation], I worked in the [team name] team contributing to projects including [project name]. I was responsible for/organised [task], and helped to increase [profit/other metric] by [£X/X%].

I am looking for an opportunity within an [business type/industry] organisation, where I can bring real value, and develop my skills further.

Education

This part of your CV is more important when on the first rungs of the ladder career wise, so it’s in your best interest to match your theoretical knowledge and experience to the job you are applying for.

Make sure you add any placements years, dissertations, research papers written, technical skills learnt, and projects completed that are relevant, and again match the salient points to the role. 

[University Name]
[Date M/Y– Date M/Y]

[Degree Class] [Degree Name]

[College/School Name]
[Date M/Y– Date M/Y]

A-levels:

  • [Subject] – [Grade]

  • [Subject] – [Grade]

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GCSEs:

  • [Number] GCSEs, grades [range], including Maths and English

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If you are a recent graduate or someone new to the IT market, this section should be aimed at supporting your application, be it a first step or career change into IT. Unless you’ve completed a work placement or have volunteered, there’s a chance your work experience may not be particularly relevant, however the importance of this section is two-fold.   

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[Job Title], [Company Name] [Location]
[Date M/Y- Date M/Y]

Achievements and responsibilities:

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Hobbies and interests

Do not underestimate the importance of this section. It can be an excellent opportunity to show creativity, leadership and many other traits that a potential employer may be looking for – above and beyond your academic achievements and work experience.

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However, be warned, this can sometimes be subjective. So where possible, try to ensure anything listed here reinforces a work application and your general persona - some pastimes and hobbies may unintentionally allow a potential employer to form a negative opinion.  

References

References are available upon request.

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Impact of e-commerce on trucking logistics
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Impact of e-commerce on trucking logistics

The digital revolution has transformed the way we shop. E-commerce, with its promise of convenience and speed, has become the new norm. This shift has had a profound impact on various industries, but perhaps none more so than trucking logistics.

Whether you're a logistics professional, a business owner, or simply interested in the intersection of e-commerce and logistics, this article offers valuable insights into the changing landscape of trucking logistics.

E-commerce and the surge in trucking logistics demand

The rise of e-commerce has led to an unprecedented demand for trucking logistics services.

Online shopping has not only increased the volume of goods that need to be transported, but also changed the nature of these shipments. Instead of large, bulk shipments to brick-and-mortar stores, logistics companies now handle a higher volume of smaller, more frequent deliveries directly to consumers.

This shift has created a need for more flexible and scalable transportation solutions. Trucking logistics companies are now required to adapt their operations to meet these changing demands, ensuring they can efficiently handle the surge in e-commerce orders.

Adapting to consumer expectations for delivery speed

The rise of e-commerce has also changed consumer expectations. Today's online shoppers demand faster delivery times, putting pressure on trucking logistics companies to optimize their operations.

To meet these expectations, logistics companies are investing in technology and infrastructure. Real-time tracking, route optimization, and closer proximity to consumers through strategic warehousing are just a few of the strategies being employed to speed up delivery times.

Last-mile delivery: The new frontier for trucking companies

Last-mile delivery, the final step in the delivery process from a distribution center to the end user, has become a critical focus area for trucking logistics companies. This is largely due to the surge in e-commerce, which has increased the volume of goods that need to be delivered directly to consumers' homes.

To address this, trucking companies are exploring innovative solutions such as drone deliveries, autonomous vehicles, and partnerships with local couriers. These strategies aim to improve efficiency, reduce costs, and meet the high demand for fast, reliable delivery services.

Technology innovations in trucking logistics

The rise of e-commerce has necessitated the adoption of advanced technologies in trucking logistics. Real-time tracking systems, for instance, have become indispensable. They provide transparency in the delivery process, allowing both logistics companies and customers to monitor the progress of shipments.

Another significant technological innovation is route optimization software. This tool helps trucking companies plan the most efficient routes, taking into account factors like traffic, weather conditions, and delivery windows. By reducing unnecessary mileage, these systems can significantly cut fuel costs and improve delivery times.

Moreover, data analytics is playing an increasingly important role in trucking logistics. By analyzing patterns in e-commerce sales, logistics companies can better predict demand and allocate resources accordingly. This proactive approach can help prevent capacity issues and ensure a smoother, more reliable delivery service.

The shift to smaller, more frequent shipments

E-commerce has fundamentally changed the nature of shipments in trucking logistics. Instead of large, infrequent deliveries to brick-and-mortar stores, there's now a higher volume of smaller, more frequent shipments going directly to consumers. This shift has significant implications for logistics operations.

For one, it requires more complex route planning and scheduling. It also necessitates more flexible and scalable transportation solutions to accommodate fluctuating demand. Trucking logistics companies must adapt their strategies to this new reality to maintain efficiency and meet customer expectations.

Warehousing evolution: Responding to e-commerce trends

The rise of e-commerce has also influenced warehousing strategies. Warehouses are no longer just storage facilities but have evolved into dynamic fulfilment centers. They are designed to support the quick turnover of goods and are often located closer to consumers to reduce delivery times.

This shift towards more strategic warehousing requires advanced warehouse management systems. These systems use technology to optimize inventory management, order picking, and packing processes. The goal is to ensure that e-commerce orders are processed and dispatched as quickly and accurately as possible.

Sustainability and green logistics in the e-commerce age

The growth of e-commerce has also brought sustainability into focus within the trucking logistics industry. As the volume of shipments increases, so does the industry's carbon footprint. This has led to an increased focus on green logistics.

Trucking companies are investing in electric and alternative fuel vehicles to reduce emissions. They are also exploring more efficient routing and delivery strategies to minimize fuel consumption. The goal is to meet the demands of e-commerce while also reducing the environmental impact of logistics operations.

Overcoming capacity and labor challenges

The unpredictable nature of e-commerce sales patterns presents a significant challenge for trucking logistics. Companies must be able to scale their operations up or down quickly to meet fluctuating demand. This requires careful capacity planning and flexible transportation solutions.

Another challenge is the increased competition for skilled labor. As e-commerce grows, so does the need for drivers and warehouse staff. Trucking logistics companies must find ways to attract and retain talent in a competitive market. This includes offering competitive wages, benefits, and opportunities for career advancement.

The global impact and future projections

The impact of e-commerce on trucking logistics is not confined to any one region. It's a global phenomenon, affecting international shipping routes and logistics networks. As e-commerce continues to grow, trucking logistics companies must adapt to changes in global trade patterns and regulations.

Looking ahead, the future of trucking logistics will be shaped by the ongoing growth of e-commerce. Companies that can leverage technology, embrace sustainability, and put the customer at the center of their operations will be well-positioned to succeed in this new landscape. The focus will be on agility, innovation, and continuous improvement.

Embracing change, leveraging technology, and focusing on customer needs are key to thriving in this new era of e-commerce-driven logistics.

Parenting Out Loud: improving support for working fathers
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Parenting Out Loud: improving support for working fathers

​The idea of ‘Parenting Out Loud’ is that dads can be loud and proud, open and transparent, about their caring responsibilities at work.

The campaign launched in April, and you may have seen their takeover of the London Underground, with posters across Euston, Victoria and Waterloo stations.

‘Parenting Out Loud’ involves men:

  • Requesting flexible working for childcare reasons

  • Being ‘loud and proud’ about taking parental leave

  • Coming back from parental leave, blogging about it and telling colleagues how good it was and what they learnt

  • Using their out-of-office to talk about childcare responsibilities

  • Being honest with line managers when they need to work from home to look after their sick children

During the General Election campaign, now-Prime Minister Keir Starmer was criticised by the Conservative Party for asserting his intention to finish working on Fridays at 6pm, because it’s reserved for family time.

A while before that, Piers Morgan criticised Daniel Craig for wearing a papoose – questioning his masculinity.

Elliott Rae works with organisations, through keynotes, workshops, and consultancy, to help them support working dads.

According to Elliott, during the pandemic lockdowns, one positive thing that happened was men got to spend more time with their children than ever before, due to having to work from home. Many men found this to be a profoundly positive experience, improving their relationships with their children and making them happier and mentally healthier as a result.

Read the full interview with Elliott Rae, Author, Speaker, and Founder of ‘Parenting Out Loud’:

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Q: What challenges do working dads face in the workplace?

A: Before I get into that, I just want to say working mums have faced challenges for years. It's good we're now talking about the challenges working dads are facing, because that helps create more equality in the workplace.

It means working dads are more involved and active as parents, and they're going to come across some of those same challenges mothers have faced.

Policy: statutory paternity leave in the UK, at present, is one of the least favourable in Europe. It works out at about £182 per week. And around one-in-five dads don't take any paternity leave at all, just because of affordability.

Shared parental leave hasn’t worked. Yes, some people have had some good examples and situations with it, but as a macro policy, it just hasn't worked. The take up has been around four per cent of eligible couples across the country.

Flexible working: we know, across the UK, men are less likely to ask for flexible working. When they do, they are less likely to have those requests approved, due to traditional gendered ideas about who does caregiving in the home. This exists because managers and leaders are products of their environment. That results in dads being scared to ask for flexible working and not getting it when they do.

It's good we’re talking about flexible working in a range of different industries. In many industries where you have to be onsite, around fifty per cent of the working population, this can be a more difficult issue to address, but it should still be reviewed.

Culture: outdated ideas of what it means to be a man, what it means to be a dad – that men aren't equal caregivers or caregivers at all – still exist in many homes and workplaces. This can be a real challenge for dads when it comes to them being caregivers and having a job.

Q: Why do you think these challenges exist?

A: For decades, society has done things in a certain way. We've had quite rigid gendered parenting roles over the years, and we are still living in a world where they exist.

We may be fighting back against them, but we still have strong ideas around who does the care within households. We haven't reformed government policies to match some Nordic countries, who are doing things much better than we are.

However, in a way, Covid and the lockdown were good for fathers. They spent more time with their children than ever before. For decades, men have dominated in senior roles across industries, and a lot of the time they got there with the help of a stay-at-home partner.

We've done this for many years, and it's an exciting time now, where we are starting to rethink what family could look like, what success is for men, and the options available to dads to be able to do things differently.

Q: To what extent could this help women be more successful at work?

A: Not to namedrop, but I was invited to see Michelle Obama last year in Munich. She spoke about parenting and social impact and leadership. At one point, the interviewer asked Michelle, “How do we support more women, like you, who are successful in their careers? You're the former first lady, but you're also a very involved mother.” And she said, “We get men to do more.”

Society has changed so much. Both partners are increasingly working full time. There needs to be a fundamental shift in how we set up the care in our household. And we are not there yet at all. We know that even in couples where a man and woman both work full time, mothers will still do most of the childcare and domestic care.

The conversations we’re having now are not just good for mums, but for dads too. Research shows men are happier when they have close relationships with their children. Success for many men now looks like: yes, career progression and earning money – but also having strong relationships, knowing our children, and looking after our wellbeing.

We are moving away from just being breadwinners, which was quite damaging for our longevity, health and relationships.

Q: What impact could longer paternity leave have on working fathers?

A: Enhanced paid paternity leave, and an organisational culture that supports dads to take it, is fundamental. When they take it, it has profound impacts on the family.

It's important for expectant dads to think about the kind of parent they want to be; the bond they want to have, what kind of music they're going to play or sing to them, what books they're going to read them, what kind of dad they want to be to their child – and build that connection before their baby's even born.

They should be part of the birthing process, and an integral part of the family set up in those first early months.

When dads have that opportunity to bond with their baby, they can learn how to parent independently. We need that time to build strong relationships between fathers and children. We know that when dads can do that, they are more likely to be active caregivers for the rest of a child's life.

It's sad that we have a statutory paternity policy that means dads have just two weeks off. Lots of men will have a physiological, psychological, emotional, even physical change, after becoming a parent. A lot of dads will have a drop in testosterone, for example. That's nature's lovely way of helping us to be caregivers.

We need time to adapt to what it means to be a father. Our life and our relationship with our partner have changed fundamentally. We know that one-in-10 dads suffer from some form of post-natal depression, along with one-in-five mums. One of the key risk indicators for dads developing post-natal depression is a lack of bond with their baby.

Q: In addition to longer parental leave, what support do you think employers should be providing fathers in their workforce?

A:Longer parental leave is imperative. There are around 90-to-100 organisations that have offered equal parental leave – and many more that have enhanced their paternity leave to six-weeks, paid, or 12-weeks, paid, which is fantastic. I think that sends a strong signal. But of course, paternity leave doesn't solve the issues themselves. There’s much more employers can do.

Firstly, they should think about equity and equality when making decisions on who should be allowed to work flexibly, to avoid any bias, and consider whatflexible workinglooks like for working dads.

Organisations should implement dad networks. Having a solid community and conversations in the workplace about the shared experience is so powerful. They can share joys and challenges. Everyone has a different circumstance, so they can explore nuances. These groups can have a significant impact on the wellbeing of fathers. It can also make work feel like a sanctuary, rather than a place that compounds the issues you have at home.

Organisations are starting to understand the power of staff networks for parents, and that dads need their own group within that parenting network. Post-Covid, we’ve seen many big organisations, for example Microsoft and the Co-op, launch spaces for dads.

Role modelling and leadership: leaders who ‘Parent Out Loud’ are compassionate, have empathy, and can challenge their own ideas about gendered parenting roles, support working dads to take the full parental leave that's available, to work flexibly, to make sure they understand employees have lives outside of work and support them being equal caregivers.

Q: To what extent do support needs change depending on the age of their children?

A: Good question, because it's very tempting to focus just on the early years. Don't get me wrong, the early years are important for setting a foundation for what parenting and fatherhood and childcare responsibilities look like in a household.

But we have parental responsibilities for our whole lives. I'm sure there are people reading this who have children going to university or living back home with them after study.

We published a book called ‘Dad’. It’s a curation of 20 stories from different men. There's one story from a dad who talks about his children becoming his friends when they got older and went to university.

There's a story about a dad who became a father during Covid and stories around miscarriage and stillbirth, gay fatherhood, and co-parenting. It's a great example of dads talking deeply about the whole parenting aspect.

Q: What cultural changes would you like to see implemented across UK workplaces?

A: The culture of an organisation represents how things are done, how we make decisions, and how we treat people. It's important for leaders to understand what their company culture looks like, and what that means for people in their organisation.

When it comes to working dads, we know strong, supportive, inclusive cultures will result in higher retention of talent. Dads are going to want to come to work for you, and they're going to be mentally fit and want to go above and beyond.

Cultural change work is deep. It means investing in really getting to know your people. Leaders need to be accountable for how they’re contributing to creating an inclusive environment where everyone can thrive. They must have behavioural standards, call out bad behaviour, amplify good practice, and role model ‘Parenting Out Loud’.

I've seen so many people get promoted into leadership roles because of their core professional competency, over and above their ability to lead people. Leading people is a skill we can all learn. When we can create good leaders, we can build positive cultures.

That means those leaders need development and support to understand how to be people-people; the power of active listening, how to implement policies in the right way, to champion staff networks, to be aware of the data and information in their areas, and in their blind spots.

Q: Overall, what piece of advice you would give business leaders to ensure working fathers in their workplace feel sufficiently supported?

A: My advice for leaders would be to invest in supporting working dads to ‘Parent Out Loud’, support dads to be loud and proud about their care responsibilities. Eighty per cent of the gender pay gap is the motherhood penalty – the way in which having a baby can impact a woman's career.

If we want to really encourage gender equity and women's progression in the workplace into senior levels, we must engage with dads being active and equal parents. Those two things are so interlinked it's impossible to get gender equality and female representation in senior roles without engaging dads to be equal parents.

Leaders should also understand the mental health and wellbeing of their people, and of dads. Dads have joys, but also challenges and issues, and they need to be supported through those issues.

Ultimately, this is where society is going. Research shows younger people, including younger parents, are making decisions on where they're going to work based on how much the organisation cares about their whole life – not just their work life.

If you’re looking for a talented professional to join your organisation, or a new opportunity, contact your nearest Reed office now.