Assistant General Manager – Sea Ranch
About the Role:
We are seeking a General Manager to oversee operations in the Sea Ranch, CA area. This position involves managing property maintenance, building relationships with homeowners, leading a team, and delivering exceptional guest experiences in a dynamic, fast-paced environment.
Why You’ll Love Working Here:
If you’re a team player who loves building client relationships, staying organized, and taking pride in delivering high-quality service, you’ll feel right at home with us. Our culture thrives on teamwork, mutual respect, and a commitment to both customer satisfaction and personal well-being.
Role Summary:
As the Assistant General Manager, you’ll play a key role in supporting the daily operations and success of our Sea Ranch team. Working closely with the General Manager, you’ll oversee property management, guest services, and financial success. This role requires strong collaboration with teams across guest services, housekeeping, and maintenance to deliver an outstanding experience for both guests and property owners.
Position Details:
• Full-Time 40 hours per week, based on business needs
• Salaried position with bonus opportunities
• Minimum 2 years in management required
• Location: In person
Guest Journey Management:
• Support the Guest Services team with managing the guest journey, from reservation confirmation through post-stay follow-up.
• Oversee property turnover, maintenance, and supply management.
• Coordinate with vendors to ensure timely maintenance, repairs, and upgrades.
• Manage the Assistant Field Manager (AFM) team’s schedules and ensure accountability.
• Ensure timely communication with guests, address special requests, and resolve any issues.
Operational Support:
• Assist in managing reservations, housekeeping, maintenance, and inventory.
• Conduct regular property inspections for cleanliness, maintenance, and quality standards.
• Help the Guest Services team address guest inquiries and resolve concerns professionally.
Vendor Relations:
• Oversee housekeeping schedules to ensure timely and quality cleaning.
• Coordinate with vendors on property upkeep, maintenance, and upgrades.
Staff Management and Training:
• Manage and train AFMs, supporting their ongoing development and performance.
• Foster a collaborative and positive work environment for all team members.
What We’re Looking For:
• Bachelor’s degree in Hospitality, Business, or a related field (preferred).
• Proven experience in property management or hospitality.
• Strong leadership, communication, and organizational skills.
• Proficient in property management systems and relevant software.
• Knowledge of the vacation rental industry and local regulations.
Benefits:
• Competitive pay with bonuses for client referrals.
• Advancement opportunities in a supportive, growing company.
• Comprehensive health, vision, and dental insurance + 401k.
• Job equipment provided.
• A positive, dynamic work environment.
Requirements:
• Valid driver’s license and reliable vehicle.
• Ability to climb stairs.
• Minimum of 1 year of management experience.
If you’re ready to step into a leadership role with room for growth and enjoy a dynamic, team-oriented environment, we’d love to hear from you! Join us, and be part of a company that’s passionate about excellence and community.
