Job Title: Assistant Manager

Overview:

We are seeking a dedicated and dynamic Assistant Manager to support the Manager in overseeing all aspects of daily restaurant operations. This role involves managing both front-of-house (FOH) and back-of-house (BOH) activities, including hiring, training, performance management, and ensuring compliance with company policies. The Assistant Manager will play a crucial role in maintaining high standards of food quality, presentation, sanitation, and customer service. This position requires a proactive leader who can solve problems, make informed decisions, and manage resources effectively to achieve optimal results.

Key Responsibilities:

• Assist in the recruitment, training, and development of staff, ensuring adherence to company procedures.
• Lead pre-shift and post-shift meetings and communicate effectively with the team.
• Oversee inventory management, including ordering and stock control.
• Ensure food and beverage items are correctly displayed and stored at appropriate temperatures.
• Implement strategies to enhance revenue and customer satisfaction.
• Manage cash handling, including register operations, deposits, and end-of-day reconciliations.
• Maintain cleanliness and organization of the restaurant, market, and bar areas.
• Monitor staff performance, provide feedback, and support career development.
• Ensure compliance with health and safety regulations and document any incidents.
• Collaborate with the General Manager to ensure smooth operations and address any service issues.
• Maintain accountability for labour costs, budgets, and financial projections.

Qualifications:

• Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
• Minimum of 1-year supervisory experience, preferably in full-service restaurants.
• Strong knowledge of marketing techniques and their impact on business outcomes.
• Experience in guest relations, negotiation, and complaint resolution.
• Excellent communication skills, both verbal and written.
• Commitment to exceptional customer service and team collaboration.
• Demonstrated leadership skills with the ability to lead by example.
• High integrity, honesty, and work ethic.
• Ability to work full-time, including weekdays, weekends, and holidays.
• Proven coaching and development skills, with the ability to train and delegate effectively.
• Knowledge of safety and food sanitation practices.
• Health Department approved Food Handler Manager Certification.

Benefits:

• Competitive salary with great benefits, including vacation, sick days, 401k matching, and comprehensive insurance coverage (health, dental, life, short-term and long-term disability).

Join our team and contribute to creating an exceptional dining experience for our guests while developing your career in a supportive and dynamic environment.